Refund policy

🔄 Return & Refund Policy – Azeenia.com

We want you to love what you wear! If you're not fully satisfied with your purchase, we’re here to help.

✅ Returns

We accept returns within 3 days of delivery.

Conditions for Return:

  • Item must be unused, unwashed, and in its original condition

  • Tags and packaging must be intact

  • Return must be requested within 3 days from the delivery date

  • Customer must share a parcel opening video for quality check and approval

Items Not Eligible for Return:

  • Sale or discounted items

  • Customized or altered products

  • Innerwear or hygiene-sensitive items

To request a return, please contact us at:
📧 support@azeenia.com
📱 Or message us on WhatsApp +91 7090771779

 

💸 Refunds

Once your return is received and inspected, we will notify you of the status.

If approved, you will receive your refund as:

  • Store Credit (valid for 1 months), or

  • Exchange with another product

We do not offer cash refunds at this time.

 

📦 Return Shipping

  • Return shipping charges are the customer’s responsibility unless the item was defective or incorrect.

  • We will assist you with the return address and courier details.

 

If you have any questions, don’t hesitate to reach out. We value your trust and will always try to resolve your concerns with care 💖